Privacy Policy
Last Updated: January 2026
The Den Wollongong ("we," "us," "our," or "Company") operates the website thedenwollongong.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information to us, such as your name, email address, and contact details through contact forms or newsletter subscriptions.
- Technical Information: We automatically collect your Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.
- Cookie Data: We collect information through cookies and similar tracking technologies placed on your device (see Cookie Policy section).
- Usage Data: We track how you interact with the Site, including links clicked, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- To conduct analytics and understand user behaviour on the Site;
- To track affiliate referrals and commissions from linked casino and gambling operators;
- To improve the Site's functionality, content, and user experience;
- To respond to your inquiries and provide customer support;
- To send promotional updates and newsletters (if you have opted in);
- To detect and prevent fraudulent activity and ensure Site security;
- To comply with legal obligations and enforce our Terms of Service.
Cookie Policy
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Used to track user behaviour and improve the Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to identify and credit affiliate referrals to casino partners.
- Marketing Cookies: Used to deliver targeted content and advertisements.
Cookie Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Links
The Site contains links to third-party websites, including online casinos, poker machine operators, and other affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to review their privacy policies before providing any personal information or engaging in gambling activities. Your use of third-party sites is governed by their terms and conditions, not ours.
Your Rights
Under Australian Privacy Laws (including the Privacy Act 1988), you have the following rights:
- The right to access your personal information held by us;
- The right to request correction of inaccurate or incomplete information;
- The right to request deletion of your information (subject to legal obligations);
- The right to opt out of marketing communications;
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Australian law. Analytics and usage data may be retained for up to 12 months. Affiliate tracking data is retained in accordance with affiliate program requirements. You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us at:
Email: privacy@thedenwollongong.com
We will respond to your inquiry within 30 days of receipt.