Privacy Policy

Last Updated: 2026

TheDenWollongong.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thedenwollongong.com (the "Site"), which provides information about PayID pokies and casino affiliate services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when interacting with our Site.
• Technical Information: IP address, browser type, operating system, referring URLs, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns.
• Cookies: Data collected through cookies, web beacons, pixels, and similar tracking technologies.

How We Use Information

We use the information we collect for the following purposes:

• Conducting analytics and understanding Site performance and user behaviour.
• Tracking affiliate relationships and commissions with partner casinos and gambling platforms.
• Improving and optimising the Site's content, functionality, and user experience.
• Responding to your inquiries and providing customer support.
• Complying with legal obligations and preventing fraudulent activity.
• Marketing and promotional purposes (with your consent where required).

Cookie Policy

Our Site uses cookies and similar technologies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Required for Site functionality and security.
• Analytics Cookies: Used to track and analyse user behaviour and Site performance.
• Affiliate Tracking Cookies: Used to monitor referrals and affiliate commissions from partner casinos.
• Marketing Cookies: Used for targeted advertising and promotional purposes.

You may opt out of non-essential cookies through your browser settings or by using our cookie consent tool. Disabling cookies may affect Site functionality.

Third-Party Links

Our Site contains links to third-party websites, including casino operators and other affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and governed by their respective terms and conditions.

Your Rights

As a user in Australia, you have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your information, subject to legal requirements.
• The right to object to certain processing activities.
• The right to withdraw consent at any time.

To exercise these rights, please contact us using the details provided in the Contact Us section below. We will respond to your request in accordance with the Privacy Act 1988 (Cth) and within applicable timeframes.

Data Retention

We retain personal information and usage data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Affiliate tracking data is retained in accordance with our affiliate programme agreements, typically for a minimum of 7 years. You may request deletion of your data at any time, subject to legal retention requirements and contractual obligations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us at:

Email: privacy@thedenwollongong.com

We will respond to all privacy inquiries within 30 days or as required by applicable Australian privacy laws.